Local CiteHub
Cancellation & Refund Policy
Last updated June 2026
We want you to be happy with Local CiteHub. This policy explains how cancellations and refunds work.
Cancel anytime
You can cancel your subscription at any time from your account menu (Cancel membership). Cancellation stops future renewals immediately. You retain access to paid features until the end of your current billing period unless otherwise stated.
Refunds
Recurring monthly charges are generally non-refundable once billed, because the service and listing work are delivered on an ongoing basis. If you believe you were charged in error, or you experienced a problem that prevented you from using the service, contact us within 14 days of the charge and we'll review your case in good faith.
One-time setup fees
Where a plan includes a one-time setup fee, that fee covers onboarding work performed at signup and is non-refundable once the work has begun.
How to request
Submit a request through the Contact page with your account email and the charge date. We aim to respond within 1–2 business days.
